SMS ALERTS: We provide the final recipient with information on the status of their order via SMS at the various stages of the shipment, up to a “notice of arrival” sent 30/45 minutes before the agreed delivery time.
INSTALLATION PHOTO: We guarantee the most complete information by taking a picture once the delivery is finished, immediately uploaded to our system through the PDA, which certifies the quality of the service performed.
CALL CENTER: We offer a Customer Service and After Sales Service from Monday to Saturday from 10:00 a.m. to 10:00 p.m., providing support and offering surveys to measure the quality of service.
DELIVERY BY PDA: Our delivery teams use a state-of-the-art PDA delivery system with centralized monitoring and control of all routes that provides our customers with real-time tracking of the status of their shipments .
ONLINE TRACEABILITY: We have a continuously updated online service with restricted access so that our customers can see in real time the status of each of their shipments quickly, conveniently and simply.